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Client relationships

Has COVID dehumanized business relationships?

January 21, 2021

COVID has rushed us into the ultimate digital era, the heyday of Zoom and videoconferencing, the flagship of the shirt and underpants fashion. Large institutions with astronomic amounts of money budgeted on client luring may be rubbing their hands as their relationship costs fall sharply. But few have considered how our client relationships may be impacted.

In March 2020, waves of people were confined to their homes, the daily commute transformed to trips between the bed, the couch and the dining table, and our whole existence relied on Zoom. What seemed sort of exciting, has ended up turning into a monotone routine with many of your employees disengaging and going on full blackout mode.

The old school conference room meeting, with the suited-up bankers handing over their boned-colored, Silian Grail lettering business cards, aimed to generate a feeling of security and trust. Unfortunately, your client is now deemed to join a VC with a director, a VP, some associate and probably several analysts, half with black screens, the other half on an eternal casual Friday gear. The call ends and your client doesn't know who half of the joiners were, or who he spoke to. We could argue that this may be somehow troublesome for the Fortune 500 executive sitting at the other side of the screen.

 

That’s why with KADO we want to change the way we do business and re-humanize networking in an increasingly digital world, with our digital business cards and upgraded client network manager:

That’s why we at KADO Networks want to change the way we do business in an increasingly online world, with our digital business cards and upgraded client network manager:

  • Strengthen your digital branding and go paperless with our digital business cards
  • Gain your clients’ trust sharing your company’s attendees’ digital business cards
  • Collect and automatically record and update your clients’ information in our Platform
  • Manage your employees’ access to client information across your firm (maintain confidentiality between teams as needed). 

Adopt, adapt and innovate with KADO and increase your client satisfaction. Join us.

Frequently Asked Questions

If you are hesitating, do not worry - we are here to explain everything you might want to know. Let us help!

  • Why use digital business cards?

    A digital business card is a way to share and save contact information in real-time quickly. They are customized with your unique information and branding. You can share them with a URL or QR with your client being able to download your information in just a click and without needing the application. Digital business cards are the best way to move your brand forward. In this digital era, your virtual business card will enhance your networking interactions and demonstrate that you are willing to adapt to changing times.

    • CRM’s are not networking tools, they are for KPI metrics and dashboards, pipeline management and email automations
    • CRM’s focus on pipelines – KADO focuses on your valuable client network, decision makers who award business deals
    • KADO will integrate and synch with CRM contacts, notes and deals
    • KADO is phone and browser based, not object based
    • KADO is smart DBC allowing you to manage contacts and interactions with contacts
    • KADO will integrate with a number of useful internal and external sources: email, meetings, notes, CRM’s, LinkedIn, Twitter, News, etc.
    • While networking has been impacted by Covid, it has not ceased. Business hasn’t stopped. You need to outmaneuver your competition. KADO gives you the edge.
    • KADO works remotely, too. Send your card via a link and record notes and be 100% prepared for calls and meetings. Record notes with audio or type and get every detail to the people who need it.
    • It is imperative to record important information following a call or meeting
    • Some info obtained while very important, should not be shared digitally with the rest of the firm
    • KADO let’s you record notes and either share them with everyone in the firm, select people or kept completely private to yourself
    • Cyber secure: all data is encrypted and firewalled in AWS with no public IP address
    • Role based, access control within your firm
    • Yes, KADO is designed for enterprises with multiple offices and teams
    • Contacts, notes and other information are easily across the organization with KADO
    • KADO has a beautiful admin UI for managing all aspects of KADO
    • More integrations with useful sources like Twitter, LinkedIn, News
    • The potential to evolve into an opt in professional network
    • More CRM like features, deal management

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